Sales Account Manager
On-siteCharlotte, North Carolina, United States
Job Summary
Identify new business opportunities, manage assigned accounts in Georgia and South Carolina, and support sales growth activities. Communicate with clients via phone, email, and face-to-face to understand needs, build relationships, and resolve complaints promptly. Collaborate with internal departments to fulfill requests, prepare proposals, and maintain detailed records of sales call activity and forecasts. Develop prospective sales lists, submit monthly reports to management, and ensure smooth delivery and installation of equipment. Provide customer training post-installation and act as a product trainer for new team members. Maintain positive relations across the Sales Division and interdepartmentally while driving commission payments.
Required Qualifications
- Minimum of an Associates Degree in marketing, business, or related field
- 2+ years of proven sales experience
- Satisfactory problem-solving skills to help resolve customer complaints or needs
- Excellent verbal and written communication skills to communicate product ideas to clients
- Up-to-date understanding of the industry's consumer behavior
- Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Exceptional analytical skills for interpreting client data
- Time management and multitasking skills to handle multiple tasks and clients at once
- Advanced negotiation skills to close contracts
- Strong organizational skills and attention to detail
- Travel to customer sites for meetings and site visits
- Able to properly lift 50 pounds or less frequently, 100 pounds or less occasionally
- Able to move 50 pounds or less frequently, 100 pounds or less occasionally
- Able to push/pull objects with moderate effort frequently
- Able to sit and/or stand 2 hours continuously, up to 8 hours per day
- Able to remain on feet for 2 hours continuously
- Able to manipulate small objects with close eye-hand and arm-hand coordination for entire shift
- Able to perform motor skills such as grasping, finger manipulation, pinching, bending, reaching out, twisting, turning, reaching up, wrist turning/torqueing for 2 hours continuously
- Able to effectively communicate with customer base, both orally and in writing
- Able to see objects closely, discriminate colors, perceive depth continuously
- Able to understand, relate to, and apply concepts on a continuous basis
- Able to remember multiple tasks / assignments given to self and others over long periods of time continuously
- Able to drive vehicle to visit customer sites and attend meetings
- Clean driving record
- Own transportation
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