Sales Account Director, EMEA (m/f/d)
RemoteGermany or Italy
Job Summary
Manage and lead a team of two Sales Managers within the System Sales Team EMEA, providing direction, coaching, and performance management. Own and drive FormFactor's commercial system sales success across the EMEA region with full accountability for bookings growth, strategic market expansion, and customer satisfaction. Develop and execute the regional growth strategy while identifying and capturing new market opportunities and business models to accelerate long-term revenue growth. Proactively expand and deepen relationships with strategic global accounts including Infineon, nVidia, STMicroelectronics, Bosch, GlobalFoundries, ams OSRAM, and other key customers, acting as executive sponsor and trusted advisor. Directly own sales responsibility for selected key customers and distributors, including account strategy, opportunity development, commercial negotiations, forecasting, and achievement of assigned sales targets. Serve as the ultimate owner and champion of customer satisfaction across EMEA, ensuring outstanding customer experience through service excellence, rapid issue resolution, and continuous improvement initiatives. Lead and coordinate cross-functional teams across multiple Business Units, Operations, Service, Marketing, and Product Management to drive business execution and deliver customer success. Build, scale, and continuously evolve a high-performing sales organization capable of supporting the company's future growth ambitions in EMEA. Foster a culture of accountability, ownership, innovation, and execution excellence through effective leadership, coaching, and talent development. Own the regional business management process, including strategic planning, quarterly business reviews, pipeline governance, CRM forecast accuracy, and commercial performance management. Actively influence company strategy by providing market intelligence, competitive insights, and strategic customer feedback. Represent FormFactor at executive customer meetings, industry events, and trade shows while strengthening the company's market position and brand perception. Drive operational excellence through continuous improvement of sales processes, forecasting methodologies, and business analytics. Demonstrate strong entrepreneurial leadership by independently making business decisions, removing obstacles, mobilizing resources, and delivering results in a highly dynamic environment.
Required Qualifications
- Extensive senior sales leadership experience in a complex B2B technology environment
- Ideally within semiconductor, electronics, test and measurement or capital equipment markets
- Proven track record of leading regional sales organizations
- Managing sales managers
- Developing high-performing teams across multiple countries and cultures
- Demonstrated ability to own bookings growth
- Pipeline governance
- Forecast accuracy
- Strategic account planning
- Executive-level customer relationships
- Strong commercial acumen
- Experience driving long-cycle, high-value opportunities
- Influencing cross-functional business execution at senior management level
- Advanced proficiency with Microsoft productivity and business tools
- Outlook
- Teams
- Word
- Excel
- PowerPoint
- For executive communication
- Forecasting
- Business reviews
- Performance management
- Minimum of 12 years of related experience
- Bachelor's degree
- 8 years and a Master's degree
- PhD with 5 years experience
- Equivalent experience
Desired Qualifications
- Experience with Salesforce.com
- Comparable CRM platforms
- Pipeline management
- Reporting
- Forecast governance
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