[Sales] Account Coordinator
On-siteHolland, Michigan, United States
Holland, Michigan, United StatesOn-siteFull TimeBachelors DegreeSmall
Full TimeBachelors DegreeSmall
Job Summary
Assist US branch customers with product questions via email and in person, handling refunds, exchanges, and order processing through phone, email, or ERP systems. Manage customer and vendor communications to ensure on-time payments and coordinate deliveries to meet guarantees. Liaise with internal teams for pre- and post-sales service, update internal databases with account information, and prepare, file, and retrieve sales documents including invoices and PO status. Requires strong communication, computer, and organizational skills with CRM experience; Bachelor's degree required.
Required Qualifications
- Strong communication skills with a problem-solving attitude
- Excellent computer skills ( MS Office in particular)
- Organizational and time-management skills
- Hands-on experience with CRM software
- Highly motivated, self-directed, and customer service oriented
- Demonstrate strong attention to detail and a sense of urgency
- Ability to learn and perform multiple tasks in a fast-paced environment
- Ability to work independently as well as in a team environment
- Bachelors degree
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