Gucci America logo
Gucci America7 months ago

SAINT LAURENT Department Manager

$80,000–$130,000 year

On-site · Rome, Lazio, Italy

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise

Job Summary

Saint Laurent is seeking a Senior Department Manager in Rome to lead a luxury department, drive sales, recruit and develop staff, and uphold brand image. The role requires extensive experience in luxury retail, strong leadership, and a passion for fashion and customer experience. The Department Manager will implement HQ-driven action plans, ensure compliance with processes, and build relationships with Top Clients and VIPs.

Required Qualifications

  • Minimum significant experience in luxury goods or premium retail
  • Managerial experience with team leadership and coaching
  • Strong customer service orientation and relationship management
  • Product sensitivity and knowledge of fashion trends
  • Ability to recruit, develop and retain customers; manage customer portfolio
  • Excellent communication with Store Director and HQ; report and implement action plans
  • Strong organizational skills and ability to prioritize tasks
  • Adaptability, openness, listening skills, curiosity
  • High availability and responsiveness

Desired Qualifications

  • Significant experience in the sale of luxury goods or premium retail
  • Proven managerial/leadership experience with ability to coach a team
  • Product sensitivity with strong knowledge of fashion trends
  • Excellent interpersonal and customer service skills; ability to build customer loyalty
  • Ability to recruit, develop, and retain customers; experience managing a customer portfolio
  • Strong organizational and prioritization skills; process minded
  • Ability to provide constructive feedback and performance coaching to staff
  • Ability to build relationships with Top Clients and VIPs

Additional Requirements

  • Must be eligible to work in Italy
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$80k – $130k / yr

SAINT LAURENT Department Manager · Gucci America

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