Safety and Security Manager - Wilson
On-siteLebanon, Tennessee, United States
Job Summary
Provide strategic and tactical leadership for a designated security unit or shift, optimizing staffing, resource allocation, and performance outcomes. Lead routine audits and inspections of personnel, equipment, and processes to guarantee compliance with departmental standards, while reviewing and authorizing all supervisory reports and documentation. Oversee comprehensive training and professional development for direct reports, including Weapons Detection Specialists and Community Service Officers, and manage personnel administration such as time sheets, leave of absence, and performance evaluations. Ensure timely emergency response for fire and medical incidents, supervise building security checks and directed patrols, and coordinate responses for vehicle access, motorist assistance, and secure transport services for psychiatric patients. Cultivate relationships with the university, medical center, and community to identify and mitigate security risks, and manage operations for high-profile special events including athletic competitions and commencement ceremonies.
Required Qualifications
- Bachelor's degree in Criminal Justice, Business Management, or a related field
- A minimum of five (5) years of management experience in a law enforcement or similar security setting
- Must possess and maintain a valid Driver's License and a satisfactory driving record
- Successful completion of all VUPS training requirements within 30 days of hire, including: De-escalation, Pressure Point Control Tactics, and pepper spray training (or equivalent)
- CPR and AED certification
- Community Service Officer training
- Demonstrated knowledge of all University and Police Department written directives, rules, and regulations
- Demonstrated ability to supervise, guide, and develop the skills of staff, preparing personnel for increased responsibility
- Proven ability to lead by example and function with relative independence and limited direction across a wide range of assignments
- Expertise in performance management, including conducting thorough evaluations, providing effective feedback, and handling disciplinary and performance issues with fairness
- Ability to make timely, sound decisions based on facts presented and accept responsibility for outcomes
- Exceptional customer service skills and the ability to maintain professionalism and credibility when interacting with diverse internal and external contacts
- Demonstrated effective written and oral communication skills, including the ability to perform public speaking
- Proven ability to establish and maintain effective working relationships with public officials, enforcement personnel, and a diverse range of University and Medical Center constituents (students, faculty, staff, parents)
- Must remain calm, objective, and self-restrained throughout stressful, unpleasant, or constantly changing situations
- Demonstrated strong problem-solving skills and the ability to organize, prioritize, and multi-task in a dynamic environment
- Must be able to stand for long periods, walk, climb, and lift
- Must meet written departmental standards for appearance and grooming
- Must pass a thorough background investigation and drug test demonstrating good moral character, a good driving record, and no prior criminal convictions that would prohibit certification under the State of Tennessee Private Protective Services Act
- Must be available to work nights, weekends, and holidays and be willing to work in inclement weather and various weather extremes
- Must be able to use necessary precautionary equipment (e.g., TB mask) and may encounter hazardous materials, infectious disease, blood-borne pathogens, loud noises, and potential physical danger from violent individuals
- Must obtain required immunizations and medical tests to work in patient care and high-risk areas
Desired Qualifications
- Working knowledge of standard computer programs, including MS Word and Excel
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