Safe Business Lead - Marketing
On-siteSydney, New South Wales, Australia
Job Summary
Partner with Marketing leadership to embed strong risk management practices across campaigns, communications, and customer journeys. Provide expert advice on marketing-related risks, including customer messaging, campaign deployment, and regulatory compliance. Lead the management of risk events, issues, and remediation activities to deliver sustainable outcomes. Strengthen and continuously improve the marketing control environment, governance processes, and operational practices. Act as a trusted advisor on marketing operating models, martech platforms, and channel-specific risk considerations. This role requires experience in risk, governance, or operational excellence within a marketing or regulated environment. Applications close Wednesday 2nd September.
Required Qualifications
- Experience in risk, governance, controls or operational excellence within a marketing, digital, customer or regulated environment
- Strong understanding of marketing operations, customer communications and the risks associated with campaign delivery
- Knowledge of regulatory requirements affecting marketing and customer communications, including consumer protection obligations
- Ability to influence and partner effectively with senior leaders, SMEs and cross-functional stakeholders
- A pragmatic, solutions-focused approach with a passion for improving processes, controls and customer outcomes
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