Sachbearbeiter Kundenservice (m/w/d) in Vollzeit
$39,000–$46,000 year
On-siteNorderstedt, Schleswig-Holstein, Germany
Job Summary
Manage customer inquiries and product advice via phone, email, and other channels while coordinating with the sales team. Process incoming orders, track delivery dates, handle claims, and support key customer projects. Answer calls from the central telephone switchboard and address customer requests professionally. This role requires a commercial background with prior experience in inside sales or customer service, strong English skills, and proficiency in IT systems like MS Office, ERP, and CRM. The position offers flexible working hours, a modern international workplace, and opportunities for personal development within a motivated team focused on sustainable workwear innovation.
Required Qualifications
- kaufmännische Ausbildung
- Berufserfahrung im Vertriebsinnendienst / Kundenservice
- Freude am Telefonieren
- eigenverantwortliche und zuverlässige Person
- kunden- und serviceorientierte Denkweise
- gute Englischkenntnisse in Wort und Schrift
- Teamgeist
Desired Qualifications
- MS Office
- ERP
- CRM
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