Sachbearbeiter:in Vertragsverwaltung Individual Life

Process and pay out diverse business cases including death claims, buybacks, and contract adjustments such as increases, reductions, and pledges. Support multiple sales channels and serve as the primary contact point for internal departments like In-/Exkasso and agencies, as well as external customers for inquiries. Actively contribute to continuous process improvement while maintaining customer-first communication in German and French. Work independently with a focus on goal achievement within a team environment.