RUCKUS Senior Systems Engineer
On-siteSales, São Paulo, Brazil
Job Summary
Manage complex technical requirements and design systems while partnering with account management to provide high-level sales support. Conduct end-user prospect qualification by identifying business pain points and KPIs, then influence technical elements in RFPs and proposal development. Lead presentations of Ruckus solutions to customers, partners, and prospects, including whiteboarding, proof of concept trials, and training sessions. Develop winning solutions using replicable architectures and customized alternatives, leveraging AI and ML tools for troubleshooting. Coordinate with cross-functional stakeholders and integrator partners to deliver networking architectural perspectives for industrial enterprise verticals.
Required Qualifications
- Bachelor's degree in electrical engineering, telecom engineering, computer science, IT, or a related field
- Minimum 8 Years of Related presales SE Experience
- Fully bilingual (English required)
- Fluent in English required
- Strong experience with WLAN and Cloud technologies – for both Enterprise IT as well as the Operations Technologies (IT+OT)
- Proficient knowledge of Wireless heatmap/site survey design tools (such as Ekahau or Hamina or similar)
- Excellent knowledge in L2/L3 Switching, network segmentation, security best practices (Zero Trust), Secure Access & Client device onboarding solutions
- Managing server and cloud network infrastructure deployments
- Solid problem-solving abilities – with a strong focus on best end-user experiences, leverage the new AI and ML tools, proven troubleshooting & technical support skills
- End User First sales approach
- Excellent content development and presentation skills
- Great Project coordination and excellent working with cross-functional stakeholders is a must (internal and external)
- Ability to sustain a working relationship with our Integrators partners community and collaborate when required (win-win)
- Effective communication skills
- End user Prospect qualification by use of methodologies driven to identify the business operations related Pain Points, KPIs and metrics as it relates to removing objections
- Influence the technical elements in RFP and the different approaches for proposal development
- Lead presentation of Ruckus solutions to customers, including white boarding and presentation of technical material
- Development of a winning solution, including leveraging replicable architectures and researching customized alternatives. Consult with SME on proposed plans
- Lead and develop proof of concept, with a clearly defined success exit strategy & winning criteria - including presentation and documentation of test results
Desired Qualifications
- As an Industry 4.0 or Manufacturing, Warehouse and Logistics vertical Subject Matter Expert SE
- Strong technical presales/engineering experiences working with Integrators in a Sales Through model towards Industrial and enterprise segments
- Diverse product vendors experience or relevant experience in key competitor offerings; knowledge about RUCKUS solutions is highly desired
- Advanced level networking industry certification like CCIE, BPIPA, JNCIE, PCNSE, Aruba, Ruckus, CWNP etc. are preferred
- Spanish a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.