RTA (Clark) | Onsite
On-siteAngeles City, Central Luzon, Philippines
Angeles City, Central Luzon, PhilippinesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Analyze and report on all aspects of day-to-day operations, including downloading, collating, and highlighting key performance metrics. Generate detailed daily, weekly, monthly, and quarterly reports featuring sub-metric drill downs and summary dashboards. Utilize work force management tools and reporting systems such as Avaya or Cisco to track trends. Requires a minimum of 12-18 months of relevant experience and working knowledge of multi-user computer systems. This onsite role in Clark focuses on operational visibility and data-driven decision support through comprehensive metric analysis.
Required Qualifications
- Able to effectively analyze and report on all aspects of day-to-day operations
- Ability to download, collate, analyze, pull up trends and highlight key performance metrics
- Reports have to be daily, weekly, monthly and quarterly
- Detailed reporting with sub-metric drill downs and also summary dashboards have to be published
- Minimum of 12-18 months of relevant experience in similar role
- Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques
- Experience in usage of reporting tools like Avaya/Cisco
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