RSO/VSA
On-siteHobart, Tasmania, Australia
Job Summary
Greet and assist customers in renting vehicles based on their preferences, process rental agreements accurately, and promote additional products to meet sales targets. Inspect vehicles before and after rental periods, detail them to business standards, and refuel them. Address customer inquiries promptly with a service-first approach while maintaining knowledge of current promotions. This part-time role at Europcar's Hobart Airport & City team requires a valid Australian driver's license and experience in sales or customer service. Rotating shifts include weekends and public holidays. Join a global mobility group serving over 5 million customers with a fleet of more than 200,000 vehicles.
Required Qualifications
- Previous experience in sales, customer service or retail
- Valid Australian driver's license with a clean driving record
- Full working rights in Australia (current and ongoing)
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
Desired Qualifications
- Car rental experience is highly desirable
- Excellent communication and interpersonal skills, with a customer-first mindset
- Confident using computer systems and technology
- Ability to work efficiently in a fast-paced, high-pressure environment
- A positive, proactive and team-oriented attitude!
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