RRN00017205 - Application Tech Support Practitioner
On-siteGurugram, Haryana, India
EXPIREDGurugram, Haryana, IndiaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Assist in ensuring production systems are available and operating effectively by driving incident resolution and facilitating communication during outages. Support the restoration of services in the production environment and help establish disaster recovery procedures while maintaining data retention practices. Participate in problem-solving discussions that foster collaboration and innovation within Service Desk Management. This role supports Accenture's mission to help businesses build their digital core and optimize operations through global delivery capability.
Required Qualifications
- Beginner proficiency in Service Desk Management
- Beginner proficiency in Service Desk Voice Support
- Bachelor's Degree in relevant field of studies
Desired Qualifications
- prior experience in relevant related skills
- Intermediate proficiency in Customer Service
- Beginner proficiency in Technical Troubleshooting
- Intermediate proficiency in Communication Skills
- Beginner proficiency in Time Management
- Advanced proficiency in Problem Solving
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