RQ08811 - Identity Access Management Consultant - Senior
On-siteToronto, Ontario, Canada
Job Summary
Monitor, start, stop, backup, recover, and tune GO-PKI service components while triaging and resolving incidents for Entrust PKI Suite and related technologies. Provide 24x7 on-call support for production environments and 5x10 coverage for non-production, acting as an incident coordinator, change coordinator, or tier-2/tier-3 SME for networking infrastructure and application systems. Integrate client applications across OPS and BPS by analyzing requirements, designing solutions, constructing and deploying integrations, and developing automation scripts. Improve team posture by developing support tool requirements, evaluating and installing tools, and implementing system management processes with standard practices. Define, document, configure, and test disaster recovery solutions for future production applications. Transfer knowledge and skills to OPS employees to support the transition of sustainment functions.
Required Qualifications
- 10+ years experience sustaining COTS based identity and access management systems
- At least 4 years experience related to implementations with over 10,000 registered users
- 10+ years experience designing, developing, deploying, and sustaining large application implementations based on Entrust PKI Suite, Sun Identity Manager (Sun IDM), LDAP Tools (such as Atos Dir.X, Apache Dir Studio/CLI Commands), Windows Internet Information Server (IIS), Apache HTTPD/IBM Web Server/NGINX, Oracle Web Logic, SQL, Oracle database 11g (and later), Solaris, Windows, AIX and Linux
- Experience with ITIL processes such as Service Level Management, Problem Management, Change Management, Release Management, and Capacity Management
- 10+ years experience triaging, analysing, diagnosing, evaluating options, and resolving application problems related to identity and access management systems and the above technologies
- Experience with decision making processes
- Experience with Change Management and Release Management as processes supporting the implementation of large applications
- Experience with automated testing tools, such as Team Foundation Server (TFS), Robot Framework, GOSS, SIKULIX or Visual Studio Team Server (VSTS)
- Strong interpersonal skills, including verbal and written communication and negotiation skills
- At least 4 years experience related to Entrust PKI Suite (e.g., Security Manager v8.x, Security Manager Proxy, Admin Services, Automated Enrolments Services (AES))
- Knowledge of IT security technologies particularly encryption and authentication technologies such as PKI, PMI, and SSL
- 10+ years experience with quality control and assurance methodologies and practices as applied to the implementation of applications with over 10,000 users
- Demonstrated experience in acting as a central point of contact for all incidents and problems in the day-to-day
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