RQ08384 - UX Designer - Senior
On-siteToronto, Ontario, Canada
Toronto, Ontario, CanadaOn-siteContractSenior LevelSmall
ContractSenior LevelSmall
Job Summary
Lead design of complex digital services from concept to production, developing strategies that improve user interactions and maintaining high UX standards. Create deliverables including wireframes, prototypes, and information architecture while conducting user research to synthesize insights into journey maps and personas. Collaborate with technical and business experts to present design rationale, iterate outputs based on feedback, and incorporate web analytics to inform decisions. Must include a portfolio of work and demonstrate proficiency in Figma and XD.
Required Qualifications
- Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
- The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
- Experience with Figma, XD Studio is a must
- Experience researching and applying industry best practices to support your design deliverables
- The ability to incorporate web analytics, visitor feedback, performance metrics and other data to inform design decisions
- Practice providing rationale for design decisions in group settings with multiple stakeholders
- Experience working in an agile product teams
- Demonstrated willingness to iterate work output based on feedback
- Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
- Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
- Ability to collaborate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
- Strong facilitation skills leading design discussions and negotiations
Desired Qualifications
- A solid understanding of generative and evaluative user research methods and how user research can be incorporated continuously in the digital product lifecycle
- Hands-on experience creating user research plans, recruiting participants, facilitating user research, analyzing findings and delivering insights
- Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps
- Experience coding in HTML, CSS and JavaScript is an asset
- Design Portfolio
- Candidate to include the link to their portfolio of work
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