RPI Lead
On-siteOrlando, Florida, United States
Job Summary
Answer incoming customer service calls promptly, professionally, and within established performance standards while maintaining current knowledge of company services and policies. Verify and enter accurate customer information to ensure the integrity of customer paperwork and records. Respond to customer needs, questions, or problems in an efficient and thorough manner while navigating multiple computer systems and offering extended stays for our portfolio of RV Campgrounds and Resorts. Requires a high school diploma, one year of call center experience, and excellent communication skills. Equity LifeStyle Properties operates over 400 communities across North America.
Required Qualifications
- High school diploma, or the equivalent
- 1+ years of experience in a call center environment
- Dedication to exceptional customer service
- Excellent written and verbal communications skills
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