RPA Developer
HybridOak Ridge, Tennessee, United States
Job Summary
Analyze business processes with stakeholders to identify automation opportunities, define requirements, and document current and future-state workflows. Design, configure, and develop automations using the Credit Union's approved low-code platform, orchestrating workflows across cloud services, line-of-business applications, and on-premises data sources. Build, test, and deploy automated workflows, integrations, and bots that interact with core banking systems, productivity suites, internal applications, and third-party platforms. Develop and maintain exception handling, logging, monitoring, and alerting to ensure automations run reliably and are easily supportable and auditable. Create and maintain technical documentation including process design documents, solution design documents, configuration documentation, runbooks, and change records. Collaborate with IT, Information Security, and business units to ensure automation solutions meet security, data privacy, identity and access management, and data governance requirements. Implement changes and enhancements to existing automations, including incident troubleshooting, root-cause analysis, performance optimization, and version control. Coordinate and execute testing (unit, integration, and user acceptance) to verify that automations meet functional, performance, and compliance requirements with minimal business disruption. Provide support, knowledge transfer, and training to IT staff and business users on automation capabilities, usage, and basic troubleshooting. Contribute to the establishment and continuous improvement of automation standards, governance, reusable components, and best practices within the Credit Union.
Required Qualifications
- Minimum 3 years in software development, business process automation, or similar technical roles
- Practical experience designing, building, and deploying cloud-based workflows and automations integrated with productivity suites, collaboration tools, databases, APIs, and line-of-business applications
- Familiarity with process analysis and mapping, and the ability to translate business requirements into scalable, maintainable automation solutions
- Experience working with connectors/integrations across SaaS applications, on-premises data gateways, and role-based access controls
- Understanding of control, audit, and documentation requirements within regulated environments, preferably within financial services or credit unions
- Bachelors Degree in Information Systems, Computer Science, Engineering, or a closely related field
- Able to sit and/or stand at a desk for a minimum of 8 hours a day
- Employee must have the ability to lift and move items up to fifteen pounds
- Employee must have the ability to see written documents and computer screens, and to adjust focus
Desired Qualifications
- Minimum 2 years of hands-on experience with low-code automation or workflow platforms in an enterprise environment
- Vendor certifications in low-code automation and workflow technologies
- CompTIA or Microsoft certifications related to development, cloud, or productivity platforms
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