Roving Bilingual Spanish Personal Banker ROVING Cherokee District
$31,200–$31,200 year
On-siteMarietta, Georgia, United States
Job Summary
Cover for banker and teller absences across multiple branch locations in the Cherokee District, adapting quickly to new environments while maintaining service quality and compliance. Provide personalized banking support through in-branch interactions, scheduled conversations, and proactive outreach to understand customer goals and connect them with relevant products. Handle everyday banking needs including account openings, service requests, and credit applications, alongside cash handling and teller line activities. Maintain accurate, compliant service while exercising sound judgment within defined risk controls and collaborating with branch teammates to coordinate seamless handoffs to specialists.
Required Qualifications
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bilingual speaking and listening proficiency in Spanish/English
- Ability to travel 100% of the time within assigned geography
- Ability to work a schedule that will include Saturdays
- SAFE registration is required at the time of employment
- Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background
- A credit report may be reviewed (credit score not included) and additional ongoing screening may apply
- Must take and pass required language assessment
Desired Qualifications
- Prior experience in financial services or a highly regulated customer‐facing role, demonstrating comfort with structured processes, accuracy, and service expectations
- Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
- Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
- Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
- Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed
- Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
- Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns
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