Routing Coordinator
On-site · Salisbury, North Carolina, United States
Job Summary
Routing Coordinator responsible for the flow of orders between Sales, Production, Shipping, and Traffic; coordinates load requirements, changes, cancellations, and special delivery needs; confirms orders with customers including delivery hours and COD requirements; routes trucks and assigns orders using PC Miler; runs daily open-order reports and maintains customer information; supports phone coverage and general customer service; maintains mold schedules and production labels; ensures accurate documentation and confidentiality; contributes to safety and compliance; collaborates across departments to ensure efficient routing and exceptional customer communication.
Required Qualifications
- Strong attention to detail and organizational skills
- Ability to coordinate across multiple departments in a fast-paced environment
- Excellent communication and customer service skills
- Proficiency with basic computer programs (Excel, Word)
- Ability to learn internal systems and processes
- Commitment to accuracy, safety, and process compliance
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