Route Technician

Route Technician responsible for maintaining the technical, operational, and guest-ready condition of FEG route-based arcade locations. Travel to assigned partner locations on a weekly route schedule to inspect, test, clean, stock, and maintain games, card readers, kiosks, cranes, merchandisers, redemption equipment, and related equipment; perform routine safety checks, preventive maintenance, repairs, and location readiness reviews; diagnose and repair common mechanical, electrical, hardware, software, and payment system issues; replace parts, test gameplay, and ensure equipment is operating properly before leaving the location; restock merchandise and operating items; support moves, swaps, refurbishments, and special projects; build positive relationships with partner General Managers and location teams; complete service logs, route checklists, inventory updates, work orders, and repair notes accurately; report recurring issues and safety risks; drive a company vehicle to route locations and maintain a valid driver's license and driving record; conduct weekly "Test Drive" checks of all games and systems to verify functionality and uptime; maintain vehicle cleanliness and organization and ensure tools and assets are secured at day end; maintain inventory levels of parts and supplies within the vehicle to support operations.