Route Service Representative
On-siteSanta Maria, California, United States
Job Summary
Deliver Krispy Kreme products to assigned customer locations while maintaining product quality, brand standards, and vehicle cleanliness. Operate company vehicles safely, conduct pre- and post-trip inspections, and manage route efficiency and documentation. Provide courteous service, verify deliveries, assist with unloading, and support upselling or merchandising initiatives as needed. Handle returns, credits, and product rotation according to company procedures. Perform cleaning tasks at customer locations and shop as required. Variable schedules include early mornings, nights, weekends, and holidays based on business needs. Valid driver's license and acceptable driving record required.
Required Qualifications
- Valid driver's license and acceptable driving record
- Ability to safely operate company delivery vehicles
- Excellent customer service and communication skills
- Basic mathematical and recordkeeping skills
- Basic literacy skills
- Ability to pass a pre-employment drug screen, criminal background check, and driving record review
- Standing, walking, bending, stooping, twisting, reaching, and grasping
- Writing, filing documents, and completing delivery paperwork
- Lifting, carrying, pushing, and pulling objects
- Driving company vehicles for extended periods
- Communicating with customers, shop team members, and management
- Standing and walking for extended periods during deliveries
- Lifting and carrying ranges: 0–10 lbs: Frequent
- Lifting and carrying ranges: 11–25 lbs: Frequent
- Lifting and carrying ranges: 26–50 lbs: Occasional with assistance
- Lifting and carrying ranges: 51–75 lbs: Seldom; team-lift only
- Pushing and pulling approximately 10–40 lbs of force occasionally
- Frequent use of hands for driving, handling products, and paperwork
- Ability to follow delivery schedules, route plans, and procedures
- Ability to maintain attention to safety, accuracy, and customer service
- Ability to manage multiple tasks and time-sensitive deliveries
- Ability to communicate clearly and professionally with customers and team members
- Ability to maintain regular and predictable attendance
- Variable schedules including early mornings, nights, weekends, and holidays based on business needs
- Exposure to heat, cold, noise, wet or slippery surfaces, and cleaning chemicals
Desired Qualifications
- Previous route delivery, driving, or food service experience
- High school diploma or equivalent
- Knowledge of local routes and customer locations
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.