Rooms Controller

Rooms Controller responsibilities include assigning rooms per guest requests and preferences, pre-registering designated guests, preparing key packets, coordinating check-in and pre-registration, processing check-outs and reservations, verifying billing and handling payments, and ensuring accurate room status and issue resolution. The role requires maintaining guest confidentiality, following company policies, delivering high standards of guest service, coordinating with other departments, operating POS systems, and performing physical tasks such as standing, walking, and lifting up to 10 pounds. Education credentials include a high school diploma or GED; prior related experience is preferred but not required, with no supervisory duties expected. Marriott International emphasizes equal opportunity and professional conduct.