Rooms Controller

Assign rooms based on guest requests, pre-register designated guests, and prepare key packets. Organize check-in procedures for arriving groups, review daily out-of-order rooms, and confirm reservations or cancellations. Verify billing adjustments, activate room keys, secure payment, and perform duplicate reservation checks to block rooms. Run daily reports, file guest paperwork, and relay messages accurately. Welcome guests, address service needs, and assist individuals with disabilities while maintaining confidentiality and following company policies.