Rooms Controller

Greet, register, and service guests while implementing booking strategies to ensure appropriate accommodation. Assign rooms based on guest preferences, pre-register designated guests, and prepare key packets. Establish payment methods, verify credit, make reservations, and compute bills. Respond to guest requests, resolve complaints, and secure valuables in hotel safes. Perform bookkeeping activities, balance accounts, and conduct audits. Follow sustainability guidelines, practice safe work habits, and assist in the breakfast area or with luggage during peak periods. Work varying schedules including holidays and weekends.