Rooms Agent/ルームスエージェント

Rooms Agent responsible for cross-functional duties at the Front Desk and Club Lounge, delivering guest-centric service, coordinating shifts between Front Desk and Club Lounge, and upholding safety, security, and company policies. Role requires business-level Japanese proficiency, the right to work in Japan, ability to stand, walk, or sit for extended periods, and the ability to lift up to 10 pounds. Duties emphasize welcoming guests, anticipating needs, maintaining professional appearance, safeguarding confidential information, and collaborating with colleagues to provide high-quality hospitality aligned with Marriott standards.