Room Service Assistant - Broadway - PT Evenings
$31,200–$47,840 year
On-siteFargo, North Dakota, United States
Job Summary
Serve meals and snacks to patients in a professional manner while ensuring floor supplies rotate and maintain PAR levels. Deliver room service menus, instruct patients on ordering systems, and assess their ability to utilize the meal order system. Communicate effectively with nursing staff, nutrition techs, dietitians, and call center personnel to process telephone orders and verify diet parameters. Retrieve completed meals, record intake and calorie counts, and maintain compliance with HACCP guidelines. Work evening shifts (4-8pm) with rotating weekends and holidays.
Required Qualifications
- Direct customer service experience
- Previous food service experience
- Work with therapeutic diets
- Excellent customer service skills
- Listening skills
- Effective communication with co-workers, supervisors and nursing staff
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms
- Ability to record intake and calorie count information
- Knowledge of Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to evaluate and maintain quality control standards
- Ability to ensure rotation of floor supplies
- Ability to maintain supplies up to PAR (Periodic Automatic Replenishment) levels
- Ability to serve meals and snacks to patients in a professional manner
- Ability to deliver appropriate room service menus to patients
- Ability to instruct patients on meal ordering systems
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
- Ability to communicate effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff
- Ability to use computerized diet sheets
- Ability to access patient computer system
- Ability to retrieve completed meals from patients' rooms and record intake and calorie count information
- Ability to maintain compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines
- Ability to obtain, transcribe and process meal orders from patients and visitors over the telephone
- Ability to verify that meal orders meet diet order parameters
- Ability to provide appropriate menu for diet
- Ability to assess patients' ability to utilize the meal order system
- Ability to evaluate and maintain quality control standards
- Ability to establish effective working relationships with co-workers, supervisors and nursing staff
- Ability to display listening skills
- Ability to effectively communicate with co-workers, supervisors and nursing staff
- Ability to possess excellent customer service skills continuously
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