Room Attendant
On-sitePortland, Maine, United States
Job Summary
Clean and maintain guest rooms and suites according to established cleanliness and hygiene standards, including making beds, vacuuming carpets, dusting furniture, and replenishing amenities. Ensure linens, towels, and toiletries are properly stocked, report deficiencies to the supervisor, and perform deep cleaning tasks like shampooing carpets and sanitizing fixtures. Greet guests courteously, respond promptly to requests, and relay maintenance issues or special preferences to the appropriate departments. Work collaboratively with housekeeping staff to ensure smooth operations while following all safety protocols and reporting hazards immediately. Prior housekeeping experience and customer service skills are preferred.
Required Qualifications
- ability to learn quickly
- pay attention to detail
- ability to maintain composure when working under pressure
- ability to follow instructions
- ability to provide high-level customer service
- ability to communicate effectively with guests and team members
Desired Qualifications
- Prior housekeeping/cleaning experience
- customer service experience
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