Room Attendant Multiple Locations
On-siteSt. Louis, Missouri, United States or Davenport, Iowa, United States
Job Summary
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction. Retrieves items from shelves, sets up cleaning carts, and maintains supplies in an orderly fashion. Cleans windows, doors, walls, and fixtures, often using ladders to reach hard-to-reach areas. Washes shower walls, tubs, toilets, and restocks towels, soaps, and amenities. Strips beds, remakes with fresh linens, and vacuums carpets and hard floors. Dusts furniture, fixtures, and wall hangings, including vents and ceiling corners. Inspects room equipment for proper working order and reports maintenance deficiencies. Secures keys and supplies to protect hotel property. Performs other duties as assigned by management. Work includes lifting up to 50lbs. and operating equipment weighing up to 25lbs. Full-time and part-time weekend shifts available.
Required Qualifications
- High School diploma /Secondary qualification or equivalent
- Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment
- Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs
- Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift
- Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift
- Must be able to work with arms raised above head throughout an 8 hour shift
- Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day
- Must have the ability to work a flexible schedule including nights, weekends and/or holidays
- Strong communication skills are essential when interacting with guests and employees
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Desired Qualifications
- Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards preferred but not required
- Being passionate about people and service
- Problem-solving, reasoning, motivating, and training abilities
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