Room Attendant
On-sitePanama City Beach, Florida, United States
Job Summary
Clean vacant dirty rooms to guest-ready status and return occupied dirty rooms to a clean condition within specified time constraints per LBA brand standards. Maintain designated minutes per room, follow cleaning procedures systematically, and adhere to grooming and uniform standards daily. Respond to guest requests and inquiries immediately while exercising discretion to maintain guest privacy. Report discrepancies to the immediate supervisor and assist with guest issues using a professional, hospitable attitude. Work alone or as a team member, multi-task effectively, and utilize computer systems such as Quore and Hotel Effectiveness to perform daily tasks.
Required Qualifications
- Honesty and trustworthiness
- Pass appropriate security clearances
- High school diploma or equivalent
- Must be able to push or pull 60 pounds unassisted
- Must be able to lift and/or carry 30 pounds unassisted
- Must be able to stand for eight hours
- Must be able to bend, stretch, reach, crawl, and kneel
- Must be able to see and hear
- Must be able to communicate with other associates and/or guests
- Must be able to work alone, without direct supervision AND as a team member
- Must be able to multi task, remain service centric
- Communicate professionally with guest and co-workers
- Effectively communicate with guests and co-workers via various methods to include: messages and communication log books
- Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc
- Must be able to exercise discretion to maintain guest privacy
- Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
- Must be able to stand, walking for long periods of time while maintaining a friendly professional image
- May be required to work any day/shift, including weekends
- Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
- Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
- Must be able to report any discrepancies to the immediate supervisor
- Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
Desired Qualifications
- Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities
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