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Heartwood HotelPosted 1 month ago

Room Attendant

On-sitePoughkeepsie, New York, United States

Full Time

Job Summary

Clean and maintain guest rooms and suites according to established cleanliness and hygiene standards, including making beds, vacuuming carpets, dusting furniture, and replenishing amenities. Ensure linens, towels, and toiletries are properly stocked, report deficiencies to the supervisor, and perform deep cleaning tasks like shampooing carpets and sanitizing fixtures. Greet guests courteously, respond promptly to requests, and report maintenance issues or safety hazards immediately. Collaborate with supervisors and staff to coordinate housekeeping services, communicate room status and guest preferences, and follow all safety protocols and environmental regulations. This physically demanding role requires extended periods of walking, standing, and lifting. Join a family-first organization offering robust health coverage, 401K matching, paid time off, and exclusive travel discounts.

Required Qualifications

  • ability to learn quickly
  • pay attention to detail
  • maintain composure when working under pressure
  • ability to effectively lead and coach others

Desired Qualifications

  • Prior housekeeping/cleaning experience
  • customer service experience
  • Prior housekeeping/cleaning experience preferred
  • customer service experience preferred

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