Courtyard by Marriott Boone logo
Courtyard by Marriott BoonePosted 4 weeks ago

Room Attendant

On-siteHilton Head Island, South Carolina, United States

Full TimeEnterprise

Job Summary

Clean vacant and occupied guest rooms to guest-ready standards while maintaining supply organization and adhering to LBA brand procedures. Manage linens and equipment usage, follow systematic cleaning checklists, and maintain designated minutes per room. Respond immediately to guest requests, report hazardous conditions or discrepancies to supervisors, and assist with guest issues using a professional, hospitable attitude. Work alone or as a team member while communicating via messages and log books, utilizing computer systems like Quore and Hotel Effectiveness. Maintain a crisp appearance, comply with all safety and security measures, and perform other duties as assigned.

Required Qualifications

  • Honesty and trustworthiness
  • Security clearances
  • High school diploma or equivalent
  • Must be able to push or pull 60 pounds unassisted
  • Must be able to lift and/or carry 30 pounds unassisted
  • Must be able to stand for eight hours
  • Must be able to see and hear
  • Must be able to communicate with other associates and/or guests
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc.
  • Must be able to exercise discretion to maintain guest privacy
  • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
  • Must be able to stand, bend, stretch, reach, crawl, and kneel
  • Must be able to communicate professionally with guest and co-workers
  • Effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to multi task, remain service centric
  • Must be able to comply with all standards
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric
  • Must be able to maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Must be able to respond to guest requests and inquiries immediately
  • Must have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates
  • Must be able to report or correct any hazardous conditions observed immediately
  • Must be able to follow cleaning procedures in the company systematic fashion
  • Must be able to follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist
  • Must be able to report any discrepancies to the immediate supervisor
  • Must be able to assist in maintaining other areas of the hotel in a clean and orderly condition
  • Must be able to maintain designated minutes per room
  • Must be able to properly handle linens, terry and other supplies while keeping sanitation and cost controls in mind
  • Must have knowledge of Guestroom cleaning procedures
  • Must have knowledge of Safety and security measures
  • Must have knowledge of Guidelines for Training Checklist for proper procedures
  • Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department
  • Must be able to communicate professionally with guest and co-workers
  • Must be able to effectively communicate with guests and co-workers via various methods to include: messages and communication log books
  • Must be able to work alone, without direct supervision AND as a team member
  • Must be able to comply with all standards
  • Must be able to multi task, remain service centric

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce