Room Attendant
$47,986–$47,986 year
On-siteBoston, Massachusetts, United States
Boston, Massachusetts, United StatesOn-siteFull Time$47,986–$47,986 yearHospitalityEnterprise
Full TimeEnterpriseHospitality
Job Summary
Clean assigned rooms, public areas, and back-of-house spaces to hotel standards while completing daily checklists and monitoring special requests for VIPs or connecting rooms. Report guest issues and room problems to management immediately, operate communication devices and radios professionally, and attend pre-shift meetings. Maintain guest privacy and security by following hotel procedures, ensure overall guest satisfaction, and perform other duties as requested by management. Review daily information sheets and maintain a warm, positive demeanor with all guests and employees.
Required Qualifications
- Previous Housekeeping Room Attendant experience
- Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner
- Must be able to maintain confidentiality of information
- Must be able to clean the assigned rooms effectively to accomplish the set credit amount per day
- Must have an eye for details to ensure perfectly cleaned rooms
- Must be able to lift, carry, push, pull or otherwise move objects up to 50 pounds occasionally and up to 20 pounds frequently or constantly
- Must be able to stand, walk, climb stairs, stoop, kneel, crouch, bend, crawl, reach
- Must maintain regular attendance in compliance with Hotel Standards
- Must attend required meetings and training indicated per management
- Must maintain high standards of personal appearance and grooming
- Must be a great team player
- Must be able to maintain a warm, positive, and friendly demeanor always
Desired Qualifications
- Previous Housekeeping Room Attendant experience is an asset
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