Rocwood MHC
$41,600–$41,600 year
On-siteWood River, Illinois, United States
Job Summary
Manage daily transactions for rent collection, fees, and payments using Rent Manager, while preparing bank deposits, reconciling resident accounts, and generating financial reports. Monitor delinquencies, enforce lease agreements, and oversee eviction procedures as necessary. Respond to resident concerns and service requests promptly, promoting a positive community atmosphere while coordinating maintenance, repairs, and vendor services. Facilitate home sales by marketing available units, conducting tours, and negotiating terms to meet occupancy goals. Ensure adherence to Federal Fair Housing Act regulations and community policies to maintain a legally compliant living environment.
Required Qualifications
- Two to three years of experience managing a mobile home community or similar property
- Advanced understanding of Fair Housing laws and state property management regulations
- Proficiency in managing collections, delinquency follow up, and resident ledger accuracy
- Strong sales and negotiation skills with a history of meeting sales goals
- Ability to market, show, and sell homes and manage related paperwork
- Strong communication and customer service skills for resident and buyer interactions
- Ability to coordinate vendors, maintenance, and repair work efficiently
- Skilled in solving problems related to residents, personnel, finances, maintenance, and emergencies
- Excels in staying organized and completing tasks with minimal oversight
- Ability to work respectfully with people of diverse backgrounds
- Professional appearance and conduct during all work hours
- Must have a valid driver's license and reliable transportation
- Ability to pass a background check
Desired Qualifications
- Proficiency with property management software; Rent Manager Software experience a plus
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