Roadside Assistance Driver - Flatbed (60077)
$49,920–$56,160 year
On-siteNorth Andover, Massachusetts, United States
Job Summary
Respond to member requests for roadside service within a given ETA, assessing scene safety and managing emotional states. Provide minor mechanical assistance such as jump starts and tire replacements, or safely tow vehicles following Club policies and manufacturer specifications. Maintain service vehicles and equipment through regular safety checks, collect revenue accurately, and safeguard confidential information. Educate members on AAA products and refer calls to appropriate technicians while promoting other services. Work independently under pressure with various traffic and weather conditions to ensure complete resolution of member issues.
Required Qualifications
- High School Diploma or GED
- At least 21 years of age
- Post-secondary training in automotive mechanics
- Familiarity of electrical troubleshooting
- Active and valid driver's license issued by only one state or jurisdiction
- DOT card pre-hire and as a current employee within 1 Year
- Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy
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