RN Hospice Patient Care Team Manager
On-siteHenderson, North Carolina, United States
Job Summary
Lead hospice patient care operations by supervising nursing and clinical associates, assigning admit and evaluation visits, and ensuring timely completion of patient visits. Manage clinical and administrative workflows including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking. Facilitate Interdisciplinary Group meetings to review care plans and coordinate minutes while overseeing scheduling, visit assignments, and rescheduling requests. Respond to phone referrals and inquiries, manage site operations in the absence of leadership, and oversee process at death and discharge. Participate in on-call nursing schedules to provide direct skilled bedside care as needed.
Required Qualifications
- Current Registered Nurse (RN) license in the state of employment
- Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
- Minimum 3 years direct patient care experience
- Knowledge of hospice principles, regulatory compliance, and managed care
- Strong communication, collaboration, and organizational skills
- Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
- Valid driver's license and automobile insurance
- Ability to provide skilled nursing care as needed, including on-call responsibilities
- CPR certification
Desired Qualifications
- Bachelor's degree in Nursing
- 2+ years hospice or home care experience
- Leadership experience in clinical supervision or program management
- Certified Hospice and Palliative Nurse (CHPN) certification
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