RN Clinical Operations Specialist

Manage provider clinical support workflows, coordinate medication refill requests, and oversee call center triage to ensure appropriate patient direction. Review and route laboratory results, imaging reports, and clinical documents to providers while developing standardized nursing workflows and protocols. Lead clinical projects to improve patient care and operational performance, supporting Chronic Care Management and population health programs. Monitor clinical work queues, assist with EHR optimization, and provide training on nursing best practices. Collaborate with providers and leadership to improve clinical processes, participate in quality improvement initiatives, and serve as a clinical resource for problem-solving. Travel between clinic locations as needed.