RM CUSTOMER COORDINATOR
On-siteAugusta, Georgia, United States
Augusta, Georgia, United StatesOn-siteFull Time
Full Time
Job Summary
Create work orders for record management customers, including daily shredding orders, tape retrievals, and change or stat orders. Coordinate paperwork for office purges and manage on-site shredding schedules. Process walk-in customer orders, assign destruction bins, and complete all daily filing and fax tasks. Provide support to accounts receivable and ensure accurate invoicing within proper timeframes. Maintain client accounts, adhere to safety policies, and supervise temporary data entry staff.
Required Qualifications
- High School diploma
- Valid Driver's License
- Two (2) to five (5) years or more experience in a similar position in the document storage or destruction industry
- Must be able to lift twenty five (25) pounds with regularity
- Must have command of all five senses: sight, hearing, touch, smell and taste
- Specific vision abilities required include close vision, depth perception, and the ability to adjust focus
- Vision requirements in each area must be sufficient to shift in focus from computer screens to printed documents
- Must have the ability to use hands to finger, handle, or feel objects, computer equipment and peripherals
- Must have the ability to bend, reach, and crouch
- Must be able to move through all areas of the warehouse on a regular basis
- Must be able to travel in all types of weather including heavy rain and below freezing temperatures with snow conditions possible
Desired Qualifications
- Ability to calculate list of numbers
- Logically work through problems
- Work independently and make appropriate decisions
- Communicate effectively by telephone
- Keep accurate records
- Pay attention to details
- Demonstrated ability to work well and empathize with others
- Must be familiar with computerized data and order entry systems
- Must be familiar with inventory control systems
- Must be familiar with invoicing systems
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