Rituals - Store Manager (m/f/x) - Galeria Kaskada, Szczecin
On-site · Szczecin, West Pomerania, Poland
Job Summary
Store Manager at Rituals in Szczecin leading a retail team to deliver exceptional customer experiences and achieve business KPIs. Responsible for collaboration with Area Manager to drive sales, developing monthly productivity-based plans, ensuring high-quality customer service and efficient daily operations, training and developing staff, recruiting and nurturing talent, and organizing team-building and development activities. Offers a structured employment contract, onboarding support, competitive benefits, wellbeing programs, healthcare and transport support, and clear career development paths. Requires at least 2 years of store management experience in retail, proven people management, coaching, communication, and a mentoring mindset.
Required Qualifications
- 2+ years retail store management experience
- leadership experience
- experience in recruiting and developing teams
- strong communication and coaching skills
- customer service excellence
- planning and organizational skills
- ability to motivate and mentor staff
- result-oriented with KPI focus
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