Risk Operations Manager
On-siteWestlake, Texas, United States or Smithfield, Rhode Island, United States
Job Summary
Conduct vendor risk management processes by assessing inherent risk, performing due diligence, and ensuring data alignment between internal and vendor sources. Coordinate with business units and vendors to identify process gaps, escalate issues with proposed solutions, and share findings to enable timely decision-making. Research operational risk framework evaluations, facilitate discussions across risk groups, and lead concurrent priorities to improve existing processes and develop new requirements. Work within a framework that protects the organization throughout the vendor life cycle, adapting to evolving regulations and business needs.
Required Qualifications
- Bachelor's degree required
- 5 years of experience in operations, risk, audit, compliance, or Procurement
- Fidelity's Onsite Working Model
- 100% onsite presence
- Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others
- Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories
Desired Qualifications
- Experience with vendor management or vendor risk management is a plus
- Familiarity with Fidelity's businesses and risk programs is a plus
- Data analysis and visualization skills is a plus
- You will be completing moderate to complex operational tasks and activities that assess and mitigate risk of vendors
- You will also be sharing findings on the due diligence of vendors to allow business and other collaborators to make decisions in a timely manner
- You will also be responsible for researching issues and communicating recommended solutions to management
- You will also be responsible for identifying process gaps and/or issues and escalating with proposed solution(s) in a timely manner
- You coordinate and lead multiple concurrent priorities and deliver results in an accurate and timely manner while working in a fast-paced environment
- Strong analytical, organizational, and problem-solving skills
- Independent thinker, accountable for, and skilled in, exercising sound judgement
- You have influencing and interpersonal relationship skills
- You demonstrate the ability to make timely, informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems
- High degree of integrity and strong work ethic; decisive with orientation toward results, and a positive attitude
- You can present sophisticated information in a way that is easy for others to understand and articulate a point of view in a compelling and succinct manner
- Work with the Businesses to understand the scope of vendor services and assess inherent risk
- Apply sound judgment to recognize issues, assess risks, and identify items requiring intervention
- Conduct data quality analysis and vendor challenges to ensure that all internal and vendor data is aligned
- Leverage critical thinking and analysis skills in due diligence of the operational risk framework, evaluations, and decisioning
- Ability to coordinate various risk groups and business partners, and facilitate discussions to complete risk tasks
- Find opportunities to improve existing risk processes and develop new requirements for implementation
- Perform ad hoc tasks as it relates to vendor operational risk
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