Risk Management and Compliance - Know Your Customer Policy - Senior Associate
On-site · Brooklyn, New York, United States
Job Summary
Senior Associate, Policy Lead for the Know Your Customer (KYC) program within Global Financial Crimes Compliance at JPMorgan Chase. Own governance cadence, management, and completion of KYC policy changes and annual reviews; develop and leverage subject-matter expertise of the Firm’s KYC program and liaise with stakeholders across lines of business on KYC matters. Collaborate with GFCC LOB teams and MLROs to strengthen the KYC program, resolve interpretation issues, and drive durable resolutions. Independently review, socialize, and complete annual reviews of existing KYC policies; maintain program governance discipline, track milestones, escalate overdue items, and deliver audit-ready outcomes. Produce executive-ready reporting and metrics to enable timely decisions and highlight trends, issues, and risks. Coordinate across time zones and tailor communications for senior stakeholders; partner with key stakeholders to ensure consistent interpretation of KYC requirements and continuously improve standards.
Required Qualifications
- Bachelor’s degree required
- 3 years of experience in AML/BSA/KYC compliance or in risk, compliance, or control roles
- Hands-on experience in policy writing, project management, and risk management program governance within compliance or operational risk
- Strong risk and controls mindset with high attention to detail and governance discipline
- End-to-end ownership and structured change delivery; prioritizes multiple workstreams and meets deadlines
- Excellent written and verbal communication with strong organization and documentation skills
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