Risk Management Analyst - LTE

Job Summary

Required Qualifications

• •Knowledge of general principles, practices, methods and techniques of risk management and loss control, particularly as they relate to ensuring adequate general and financial liability protection
• •Knowledge of industry standards, practices and procedures for analyzing and adjudicating first-party claims
• •Knowledge of federal and state laws and regulations governing governmental liability and the indemnification of risk applicable to a water utility
• •Knowledge of insurance industry trends, operations and practices applicable to investigating and administering general liability, auto liability and bodily injury claims and setting claims reserves
• •Knowledge of District policies and procedures for reporting property damage and personal injury
• •Knowledge of risk management information system software, methods and techniques
• •Knowledge of effective business communication principles and practices
• •Knowledge of recordkeeping practices and procedures applicable to areas of assigned responsibility
• •Ability to operate a computer and use standard business and specialized risk management information system software
• •Ability to analyze information and issues, evaluate alternatives, reach sound conclusions and make appropriate recommendations
• •Ability to analyze contract and agreement documents to ensure compliance with District/SNWA insurance and indemnification requirements
• •Ability to analyze, classify and rate risks, exposure and loss expectancies
• •Ability to prepare clear, concise and accurate reports, analytical studies and other written materials
• •Ability to understand, interpret, explain and apply District policies and procedures and applicable local, state and federal legislation
• •Ability to use computer tools and software to develop standard and customized reports
• •Ability to maintain accurate and complete claims records and files
• •Ability to exercise sound judgment within established guidelines
• •Ability to communicate clearly, effectively and courteously
• •Ability to work with contractors, brokers and carriers to resolve difficult coverage issues
• •Ability to use tact and diplomacy in dealing with sensitive and confidential issues and situations
• •Ability to establish and maintain highly effective working relationships with managers, supervisors, employees, claimants, contractors and vendors, insurance carrier/broker representatives, the public and others encountered in the course of the work
• •Graduation from a college or university with major course work in finance, public or business administration or a related field
• •Three years of increasingly responsible professional experience in the administration of risk management and loss control programs in an insurance company, brokerage or employer risk management department, including investigation and adjudication of liability claims
• •Equivalent combination of training and experience
• •Willingness in learning new technology
• •Ability to subrogate claims
• •Confidence in dealing with customers who are seeking reimbursement through the District's Leak Repair Reimbursement Program
• •Ability to work well in a team environment
• •Must be able to sit
• •Must be able to talk or hear, both in person and by telephone
• •Must be able to use hands repetitively to finger, handle, feel or operate computers and standard office equipment
• •Must be able to reach with hands and arms
• •Must be able to stand
• •Must be able to walk
• •Must have close vision
• •Must be able to adjust focus
• •Must be able to use written and oral communication skills
• •Must be able to read and interpret data, information and documents
• •Must be able to analyze and solve problems
• •Must be able to use math and mathematical reasoning
• •Must be able to observe and interpret people and situations
• •Must be able to perform highly detailed work on multiple concurrent tasks
• •Must be able to work with frequent interruptions
• •Must be able to interact with managers, supervisors, employees, claimants, insurance carrier/broker representatives, the public and others who may be upset, dissatisfied and/or abusive
• •Must be able to pass a drug screening
• •Must be able to pass a background check
• •Must be able to pass a job-related physical evaluation
• •Must be able to sign a term of employment letter specifying conditions of employment