Risk Investigator, T&S Ops
On-site · Karnataka, India
Job Summary
Risk Investigator in PhonePe's Fraud Risk Operations team, responsible for preventing and detecting potential fraud across payment channels by reviewing customer accounts; analyze data to identify fraud patterns and anti-patterns across AML, identity theft, KYC, and RBI non-compliant activity; assess controls and propose enhanced measures; collaborate with operations, finance, settlements, risk analytics, compliance, and technology to maintain tight controls; identify anomalies, contribute to fraud rule creation with analytical data, monitor alerts daily, and provide weekly updates to senior management; role requires independent coordination with multiple stakeholders and strong communication skills.
Required Qualifications
- Minimum of 2-3 years of relevant experience in risk operations or fraud investigations or fraud risk analytics
- Proven experience across the domain of Risk management & Fraud
- Strong oral and written communication skills
- Team player, ability to build relationships at all levels internally and externally
- Education qualification - Any graduate/PG
- Has and added advantage if CFE
- Basic working knowledge of MS Office, SQL
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