Risk & Claims Specialist - Clerk's Department (Permanent, Full-Time)
$81,627–$93,675 year
On-siteOwen Sound, Ontario, Canada
Job Summary
Manage liability claims and financial recoveries, approving settlements up to specific thresholds and coordinating with insurers, adjusters, and legal counsel to investigate exposure and support resolution. Develop protocols for incident reporting, evidence collection standards, and risk management policies while maintaining accurate tracking within the risk management system. Analyze loss data to identify trends and recommend loss prevention measures, facilitating risk identification, assessment, and mitigation updates for senior leadership. Liaise with internal departments and external partners to promote a proactive risk culture, assist with insurance program administration and renewals, and provide input on contracts and litigation matters.
Required Qualifications
- Three year post-Secondary education in Business, Public Administration, Insurance, Risk Management or related field
- Minimum of three (3) years of insurance claims adjusting and risk management experience, preferably within a municipal or public‐sector environment
- Valid Ontario Class "G" Driver's License
- Advanced knowledge and experience in risk assessment, risk management and risk communication
- Knowledge of enterprise risk management principles, risk registers, control measures, and risk reporting practices in a municipal or broader public-sector environment
- Strong understanding of and ability to interpret indemnity clauses to ensure they are enforceable and transfer risk as intended
- Knowledge of procurement and contract administration practices, including insurance specifications, indemnity clauses, and risk transfer provisions
- Familiarity with various types of insurance
- Working knowledge of applicable legislation, standards, and practices affecting municipal liability, privacy, records, and insurance administration, and the ability to interpret and apply them in operational contexts
- Thorough knowledge of the principles, practices and procedures of municipal insurance, claims adjusting, underwriting, and risk management
- Sound research, analytical, problem-solving and negotiating skills, while maintaining a high degree of accuracy and professionalism
- Ability to exercise discretion, judgment and work independently, with a high degree of integrity due to considerable exposure to confidential information
- Proven multi-tasking skills with the ability to handle multiple projects and rapidly changing priorities while maintaining effective working relationships with County staff at all levels
- Strong interpersonal and communication skills; ability to communicate effectively with senior staff, elected officials and the public
- Advanced skills in Microsoft Office suite
- Strong analytical, reporting, and records management skills, including experience using claims, incident, or risk management systems to support decision-making and continuous improvement
- Excellent organizational skills and attention to detail; ability to work calmly under pressures of deadlines, stressful situations and handling multiple duties and competing priorities
Desired Qualifications
- Completion of the Chartered Insurance Professional (CIP) designation, or actively working toward completion will be considered an asset
- Completion of the Canadian Risk Management (CRM) designation or RIMS-CRMP designation will be considered an asset
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