RFI Associate
RemoteBrazil
Job Summary
Manage RFI opportunities of low to medium complexity by reviewing requirements, pulling inputs from SMEs, drafting content, and performing quality control. Assist or shadow senior colleagues on medium to high complexity RFIs, including collating data, following up with departments, and taking meeting minutes. Review and analyze documents to identify missing information, draft standard documents per sponsor expectations, and perform quality control activities. Attend strategic and operational calls, perform timely data entry into databases, and escalate issues to managers for resolution. Contribute to process improvement initiatives and maintain the content library by submitting updates. Work across multiple time zones in a matrix environment to facilitate internal and external opportunity management negotiations.
Required Qualifications
- Bachelor's degree required in related field or equivalent work experience
- Advanced English level
- Minimum 2 years of experience in text development (RFI or RFP acceptable), or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties
- Excellent customer service skills
- Attention to detail
- Ability to be persistent while maintaining tact
- Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
- Demonstrated text editing and writing skills (based on business unit and/or team expectations)
- Demonstrated ability to plan, multi-task and prioritize
- Demonstrated teamwork, communication (written and verbal), and organizational skills
- Proven ability to work independently
- Ability to work to deadlines
- Strong analytical skills
- Ability to communicate appropriately and effectively with internal stakeholders
- Positive attitude and sense of urgency
- 100% remote
Desired Qualifications
- Knowledge of RFI and/or proposal management software applications (e.g., Salesforce.com, Responsive, Sharepoint, other RFI/Proposal Automation applications) is a plus
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