Rezeptionist:in
On-siteXanten, North Rhine-Westphalia, Germany
Xanten, North Rhine-Westphalia, GermanyOn-siteFull Time
Full Time
Job Summary
Greet guests, handle check-ins, and process bookings and reservations. Issue room keys and provide hotel information while managing guest inquiries and complaints. Monitor and settle the hotel cash register. Requires a hospitality qualification, prior reception or customer service experience, and proficiency with booking systems in German and English. Full-time role in Xanten, Germany. Join our family-run 4-star hotel committed to exceptional service quality.
Required Qualifications
- Abgeschlossene Ausbildung in der Hotellerie oder vergleichbare Qualifikation
- Erfahrung in der Hotelreception oder im Kundenservice
- Fundierte Kenntnisse im Umgang mit Hotelbuchungssystemen
- Gute Kommunikationsfahigkeiten in Deutsch und Englisch
- Freundliches Auftreten und hohe Serviceorientierung
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