Rewards Specialist
$65,000–$85,000 year
On-siteCharlotte, North Carolina, United States
Job Summary
Resolve complex benefits-related queries and escalations while administering and maintaining employee benefits programs across the U.S. and Canada, covering health, dental, life, disability, pension, and savings plans. Ensure compliance with federal, state, and provincial regulations and manage vendor relationships by tracking performance, invoicing, and SLA adherence. Identify process gaps to drive continuous improvement in benefits administration and knowledge management, while supporting global initiatives such as WorkFlex and employee assistance programs. Collaborate with People Advisors and cross-functional stakeholders to enhance regional benefits delivery.
Required Qualifications
- 3+ years of experience in Rewards, Benefits, or Total Rewards environments
- Hands-on experience administering benefits programs across the U.S. and Canada
- Strong understanding of benefits compliance and applicable regulatory frameworks
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Experience working with HRIS platforms such as Workday, ADP, or Paycom
- Ability to manage multiple stakeholders and collaborate across HR and business functions
- Strong analytical, problem-solving, and communication skills
- Must be authorized to work for any employer in the U.S.
- Location: Charlotte, NC (Onsite – 5 days per week)
- Occasional travel as needed by the business
Desired Qualifications
- Spanish language skills
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