RevOps Analyst
On-siteFarmington Hills, Michigan, United States
Job Summary
Manage HubSpot CRM administration, including configuration, workflow automation, and user permissions to ensure data integrity and operational efficiency. Perform regular audits, cleanse, and segment contact and deal records while maintaining governance policies. Develop dashboards and reports for Marketing, Sales, and Customer Success teams, validating data accuracy across the organization. Diagnose root causes for user-reported issues and troubleshoot workflow problems. Identify opportunities to integrate AI capabilities into sales and marketing processes, structure proof-of-concept implementations, and evaluate third-party tools. Collaborate with internal teams to lead user onboarding, manage integrations, and recommend process improvements. Work independently to deliver timely project completion and support requests.
Required Qualifications
- Associate's or Bachelor's degree in Marketing, Business, Information Systems, or related field
- 3–5 years of hands-on HubSpot administration experience
- Experience with CRM data cleansing, deduplication, segmentation, and governance
- Strong experience creating and maintaining HubSpot workflows and automations
- Experience performing large-scale data imports, exports, updates, and manipulation
- Strong analytical and troubleshooting skills
- Excellent organizational skills with strong attention to detail
- Proficiency with Microsoft 365 and spreadsheet-based data analysis
- Employee must be authorized to work in the U.S.
Desired Qualifications
- HubSpot certifications preferred, including Marketing Software, Sales Software, CRM Data Management, Operations Hub, or Revenue Operations
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