Revenue Operations Lead - North America
$155,000–$200,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Develop and manage the forecast process, performance analysis, and metrics/KPIs to drive forecast accuracy for North America sales. Partner with Sales and Marketing teams to execute annual planning, including territory design, quota setting, and capacity planning. Lead pipeline performance analysis to identify concerns and best practices, while driving sales analytics data gathering and reporting improvements. Implement standardization of sales processes to ensure repeatability and scalability, ensuring alignment with company objectives. Structure business problems to design actionable recommendations and track success metrics, preparing data for QBRs and leadership presentations.
Required Qualifications
- Must be located within commutable distance to our Boston office
- The role requires onsite in office 3+ days per week
- 5+ years of experience in Sales Operations or Business Operations
- Demonstrable experience owning territory design, quota setting, or capacity planning
- Track record of building financial or GTM models that were actually used to make decisions at VP or C-level
- Experience working with a SaaS company with the ability to understand and articulate trends in churn, expansion, ARR
- Experience building dashboards and queries in a BI tool
- Highly proficient in Excel
- Structured thinker who can translate a complex problem into a framework, a model, and a recommendation
- Comfortable with ambiguity and able to define the right question before answering it
- High motivation for continuous improvement and ability to drive impact
- Clear, concise communicator
- Credible in the room with senior stakeholders
Desired Qualifications
- high growth startup experience
- Experience working in multinational organizations
- Experience building dashboards and queries in a BI tool (Tableau CRM)
- Bachelor's degree in Business Management or Finance concentration
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