Revenue & Operations Associate
$60,400–$71,250 year
On-siteTysons, Virginia, United States
Job Summary
Coordinate partner onboarding activities, including contract collection, credit applications, project registration, and account verification. Prepare, send, and track DocuSign agreements, monitor the Contracts@PointCentral.com inbox, and provide contract status updates to Sales and Operations teams. Submit and track purchase orders, coordinate payment requests, and assist with credits, rebates, and refunds by following documented processes. Coordinate shipping requests for demo equipment and special returns, track deliveries, and serve as the coordination point for vendors on order status. Maintain existing SOPs, update documentation, and own the OpsRequests@PointCentral.com inbox to log and track completion. This execution-focused role supports smooth sales and partner workflows within PointCentral, an Alarm.com company leading in smart property automation for rental housing.
Required Qualifications
- Bachelor's degree or equivalent practical experience
- 1–3 years of experience in operations, sales support, administrative support, or a related role
- Strong organizational and time‐management skills
- High attention to detail and accuracy
- Comfort working with multiple teams and following defined processes
- Proficiency with Microsoft Office (Excel, Word, Outlook) and document management tools
Desired Qualifications
- Experience in a SaaS, hardware, or technology‐enabled services environment
- Familiarity with CRM systems (Salesforce), DocuSign, or ticketing systems
- Exposure to basic finance or billing workflows
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