Revenue Operations Analyst
$75,000–$75,000 year
HybridChicago, Illinois, United States
Job Summary
Own the Salesforce instance and GTM reporting systems by serving as the primary admin for user management, workflows, and integrations. Build, maintain, and troubleshoot dashboards for Sales, Marketing, and executive leadership while ensuring data pipelines to BigQuery remain clean. Partner with cross-functional teams to align usage data and support product-led growth, then drive ongoing data hygiene through deduping, standardization, and auditing. Monitor system health across adjacent tools to prevent sync issues and maintain clear documentation of all configuration and reporting logic. Support leadership with ad-hoc pipeline and forecasting analysis as needed. This foundational role ensures leaders can trust the numbers driving the company's go-to-market engine.
Required Qualifications
- 1-3 years of experience in Salesforce administration, revenue operations, sales operations, or a related analytical role
- Hold a Salesforce Admin certification (preferred) or demonstrate clear working proficiency with Salesforce configuration
- Demonstrate strong SQL skills
- Can work in spreadsheets/Excel at an advanced level (formulas, pivot tables, data cleaning)
- Have high attention to detail — you notice when a number looks off and you dig until you know why
- Possess strong written communication skills; comfortable explaining technical/data issues to non-technical stakeholders
- Have a self-starter mentality — this role has real ownership and room to grow into a more senior RevOps position
- This role is based out of Screencastify's Fulton Market office in Chicago and follows a hybrid schedule with 3 days a week in the office
Desired Qualifications
- Hold a Salesforce Admin certification (preferred)
- experience with BigQuery a plus
- Have experience in a SaaS or edtech environment
- Are familiar with marketing automation platforms
- Have exposure to forecasting or pipeline management processes
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