Revenue Operation Manager
On-siteHong Kong, Hong Kong
Job Summary
Optimize end-to-end revenue processes across the sales funnel, from lead management to deal execution, while identifying operational bottlenecks to increase sales team productivity. Maintain and enhance reporting frameworks to track GTM performance, conversion rates, and pipeline health, conducting regular data analysis to provide actionable insights for sales leadership. Ensure data integrity across all revenue systems, integrate GTM platforms, and automate routine workflows to reduce manual tasks for sales reps. Support end-user adoption through system training and troubleshooting. Requires 3+ years of hands-on experience in Sales or Revenue Operations within a SaaS company, strong CRM expertise in HubSpot and Intercom, and advanced Excel/BI skills. Join Kody's team in Admiralty to drive operational efficiency and empower GTM teams.
Required Qualifications
- At least 3+ years of hands-on experience in Sales Operations, Revenue Operations, or Business Operations within a SaaS company
- Strong, proven hands-on experience with CRM tools such as HubSpot
- Strong, proven hands-on experience with communication platforms like Intercom
- Good understanding of core SaaS metrics (ARR, NRR, CAC, LTV, Conversion Rates) and sales workflows
- Advanced Excel/Google Sheets skills for data manipulation, analysis, and reporting
- Excellent written and verbal English communication skills
- Ability to collaborate effectively across cross-functional teams
- Strong problem-solving skills
- High attention to detail
- Self-motivated
- Comfortable working in a fast-paced environment
- University degree or equivalent practical experience
Desired Qualifications
- Experience with BI tools (e.g., Tableau, PowerBI)
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